Paul Delory, Gartner | Google Cloud Next ’24

[Rebecca Knight]

Welcome to theCUBE’s Live Coverage of Google Cloud Next

Hello everyone, and welcome back to theCUBE’s live coverage of Google Cloud Next. We are nearing the end of day three here. I’m your host, Rebecca Knight, along with my co-host, John Furrier. Savannah Peterson and Rob Stretchy are not at the table, but they are with us here doing our thing. What a show.

[John Furrier]

Gartner Analysts Discuss Infrastructure, DevOps, and the Landscape

Yeah, it’s been great. We’re winding down day three. This next segment is with the Gartner Analysts. These guys are the top shelf on the analyst community. They cover a lot. Gartner Magic Quadrant is the gold standard. They do tons of inquiries, tons of customer activity. They got a good lay of the land. We’re going to get a good scoop on what’s going on, infrastructure, DevOps, and what’s going on in the landscape.

[Rebecca Knight]

Paul Delory, Gartner VP, Analyst, and Research Portfolio Manager

Well, I’m now sandwiched between two fabulous analysts. We are welcoming Paul Delorey on the show. He’s Gartner VP, Analyst, and Research Portfolio Manager. Thank you so much for your first time on theCUBE, Paul.

[Paul Delory]

Thank you very much for having me.

[Rebecca Knight]

VMware Acquisition and Price Increases

I appreciate it. Unbelievable. So what are you seeing? You’ve been here now three days. What are you seeing? What’s most interesting to you about this show?

[00:01:01]

[Paul Delory]

Well, I’ve been talking about the boring stuff. There’s no boring stuff. I’m probably the only person here who doesn’t want to talk about AI. I think that was my impression. But yeah, as John mentioned, my official coverage area for Gartner is infrastructure automation and DevOps.

VMware’s Loyal IT Customers and the Changing IT Landscape

But all anybody wants to talk to me about lately is VMware.

[John Furrier]

I mean, look at VMware. We’re deep on VMware. We’re deep on Broadcom and, well, it’s now VMware. The acquisition, Dave and I had lots of analysis on it. What’s interesting is, on the software side, VMware was a great company. Broadcom buys them, chops it down, and they’re going to bring them in, do the software play. We also were deep on the semi side, which is a whole different animal. So you got two companies. You got the semis, and you got the software, and then a bunch of other little divisions. Right now, the big question is, VMware has a lot of loyal IT customers. And IT is changing. And what’s going on around IT, and you guys are covering this, is you got generative AI is changing the supplier equation to the end user customer who’s saying, I’m going to use technology to drive growth, specifically generative AI.

[00:02:06]

Okay, so I need more growth. Boards are saying more growth, more growth. So now the technology equation has to change.

The Data Center Suppliers and Generative AI

The data center suppliers, the infrastructure. This is the area that’s getting a lot of attention right now. So Paul, give us the lay of the land on what are people doing with VMware? Are they stuck? The prices are being increased? Okay, they’ve consolidated the products. We know that 27 down to three. What’s the story with VMware in terms of the customer adoption, pricing, optionality?

Customer Adoption, Pricing, and Optionality with VMware

Are people switching? Do they need to switch? Can you share your thoughts?

[Paul Delory]

Yeah, my phone hasn’t stopped ringing since this acquisition happened, I can tell you that. And there’s a lot of folks that are upset. The concern prior to the acquisition was that there were going to be large-scale price increases. Some of that has been borne out. The story is more complicated than that because the price for your VMware licenses depends on where you started, right?

[00:03:05]

VMware’s Consolidated SKUs

What VMware has done, as you mentioned, is they’ve consolidated all of those SKUs that they did have down to essentially two. There’s VMware Cloud Foundation, which is their top-level SKU, and then there’s VMware vSphere Foundation, which is kind of the next level down. Both of those are bundle SKUs.

[John Furrier]

Kind of like, it’s like VCF Lite, kind of thing, right?

[Paul Delory]

Yeah, something like that. So both of those include ESXi and vSAN. If you go to VCF, you’re also getting parts of NSX, you’re getting parts of the vRealize, sorry, ARIA suite now, they renamed it. But yeah, so they’re both now bundle SKUs, and VMware is sort of pushing everyone into there, and their clear preference is to get you into that top-level Cadillac SKU for VCF. So your reaction to that depends on where you started, right? There were a lot of customers that were already running VCF that were already on subscription services.

[00:04:01]

There were a lot of customers who were getting their VMware licenses through a cloud provider. So if that describes you, then this may not be that big of a change for you, right? You may not see a big price increase, you may even see a price decrease.

Price Increases for Customers Using Older SKUs

The problem is, if you were using one of those older SKUs that got eliminated, so if you were running vSphere Standard or vSphere Plus, or one of those older, kind of more bare-bones SKUs, if you’re getting uplifted from that all the way to VCF, that’s going to be painful. Those are the customers that are seeing the very big price increases, and those are the customers that are calling me.

[John Furrier]

Because they got basically vSphere, and they don’t want to turn on the other stuff. But they have to bundle it, they have to take the bundle. And so Broadcom wants them to turn it on, and then they turn it on, and cha-ching. Right, that’s basically what happens.

[Paul Delory]

So if you’re just using ESXi, if you’re just using the hypervisor, there’s not really a way to get just the hypervisor anymore. You’re going to have vSAN, at least, maybe NSX, and you may not be using those products.

[00:05:04]

So that’s something that upsets everybody.

[John Furrier]

Alternatives to VMware

A lot of customers, they had a lot of customers that were like that, just doing a little vSphere, that’s it. So what’s the alternatives? Because I’ve heard the same thing, and I think Broadcom is focused on the big accounts. I think they’re like, okay, whatever. But I think, I mean, I’ll have to dig into that when we go to VMware Explorer coming up. What’s the alternatives? So we know it’s well-documented. The prices are public. It’s been well-documented in the press that they’re switching, looking around. What do you see as, and what are you researching in terms of options for customers?

[Paul Delory]

No One-for-One Replacement for VMware

Yeah, you do have actually quite a few options in the space, but I always start out by saying there is not a one-for-one replacement for VMware. There’s not something that you’re just going to drop in. I say all the time, you’ve got a VMware-shaped hole in your data center, and there isn’t anything out there that’s really quite VMware-shaped. So in the conversations that I have, I’m with the Gartner for Technical Professionals research group, so my research is really aimed at engineers and architects. The people that I talk to, by and large, are engineers, and we’re having an engineering-level conversation about what features do I need to replace, what features might be missing in some of these competing products, and then we talk about, can we re-engineer the system to remove this requirement?

[00:06:12]

Can we bring in some kind of a third-party tool to bridge that gap? Those are the conversations that we’re having. In terms of what the alternatives are that are out there, to actually answer your question that you just asked me, there’s a few different product categories that I would bucket these into.

Hyper-Converged Infrastructure as an Alternative

The first one would be hyper-converged. So if you’ve got a hyper-converged infrastructure play, like a Nutanix, like Microsoft Azure Stack HCI, like there’s a few other smaller players in the market, like a scale computing, that’s the closest thing that there’s going to be to a one-for-one replacement for VMware. Those are the, that’s a full stack of software-defined infrastructure, hypervisor and a storage platform, and a network platform, with some kind of infrastructure automation, cloud management layer riding on top of that.

[00:07:03]

So that’s sort of the closest analog to VMware.

Other Hypervisors and the Lack of Big Linux Distribution Players

If you don’t want to do that, if you don’t want to go with that full stack, you can take a look at some of the other hypervisors that are out there. KVM still exists, right? Zen still exists, those are still out there as open-source hypervisors. And you’re able to take a look at those. Kind of interestingly, the big Linux distributions, the big commercial Linux distributions aren’t really playing in this space too much. Red Hat discontinued their KVM product a few years ago, SUSE is not doing much in this space. So the players in this space are mostly smaller company startups, and that does cause a little bit of trepidation, because you do have to ask the question, is this company going to be able to support, at enterprise scale, what VMware’s done?

The Future of VMware-Shaped Holes in Data Centers

Yeah.

[Rebecca Knight]

Are we going to see this kind of thing happening more and more? I mean, obviously, this is not the first time that we’ve seen price increases because of an acquisition, but this idea that you have a VMware-shaped hole in your stack, I mean, that is, wow.

[00:08:09]

Do you think we’re going to see more and more of this kind of thing happening, and what’s the upshot for enterprises?

[John Furrier]

The Importance of Choice in the Data Center

It’s like a square in the round hole kind of thing, what he’s talking about in the data center is important, because you can’t get a replica of VMware.

[Rebecca Knight]

Right, right.

[John Furrier]

And in slower-moving markets, it’s leverage, and that’s how big companies squeeze the customers. Now we’re in a model where there’s choice, and so it’s interesting to me

Code Generation and Creative Solutions for IT Problems

why we’re having this conversation is with all this code generation going on, and all this ability to put wrappers around things, whether it’s brownfield implementations in IT, so you start to see a lot more creative and faster solutions to solve a problem, and if the problem is, hey, how do I get an alternative if I don’t like what I have, that’s interesting to me, and so what I’m really curious is that, and I’ve seen pitches that have come across my desk from Oracle, Nutanix, Microsoft,

[00:09:02]

Vulnerability of Vendors to Broadcom

and so clearly, they’re vulnerable to Broadcom, because anytime there’s an acquisition, there’s always that period of settling in, this churn, it happens in every single big acquisition, you lose customers because the focus is going to be making more money. I will say VMware’s still doing marketing, so thank God they have more marketing, but they did kill most of their marketing department, so Broadcom clearly is taking over, but I’m curious about the alternatives.

Marketing Tactics and FUD in Acquisitions

Oracle must be looking at this, Google must be looking at this, I mean, if I’m a vendor, I’m like, I know Nutanix has been on LinkedIn, I saw a bunch of stuff there, so clearly there’s marketing to that base, so what do you do in acquisitions as a marketer? You put FUD, fear, uncertainty, and doubt, you say, VMware, evil, VMware, and it’s a tried and true B2B tactic, we’ve seen it many times, the question is, what’s real, FUD, and that’s where I’d love to get the thoughts on, okay, got options, what are customers thinking, what’s the psychology?

[Paul Delory]

The Conversation that Should Be Happening: Modernizing Application Portfolios

Well, it’s an astute question, because there’s a conversation that is happening, and then there’s a conversation that should be happening.

[00:10:05]

The conversation that is happening is, how do I find some kind of alternative to VMware and basically migrate to that and not have any application-level changes? The question that I think should be happening is, how do I modernize my application portfolio? Because I have to say, and everybody gets nervous when I say this, VMware has been a pillar of the enterprise data center, there’s a lot of people who have made their careers on VMware, including me, by the way, I came up as a VMware admin, so it made my career in IT, so people don’t want to hear this, but on a certain view, client-server does start to look like a legacy architecture.

Client-Server as a Legacy Architecture

It’s not, that’s not how modern architecture works. Modern architecture is service-centric, it’s cloud-based, so I think the conversation that should be happening is, if I have this workload that’s running on VMware today, can I make it serverless? Can I containerize it, okay? Can I push that out to the cloud and get in kind of a more modern architecture?

[00:11:03]

Modern Architecture and the Cloud

Do I really want to be having this conversation of, how do I move from one VM platform to another? I’ll say this, when I do- That’s a reset, by the way.

[John Furrier]

That’s not putting Tanzu and Spring on it. They could do a little bit of that, but that’s not going to do a full reset.

[Paul Delory]

Re-Engineering Applications and the Modernization Conversation

Well, see, and that’s the thing, right? Even if you’re going to move to a different hypervisor platform, there is a certain amount of re-engineering that you’re going to have to do, right? So when I talk to CIOs and when I put my CIO hat on and I think about this at that level, do I want to spend a bunch of money and spend a bunch of time and effort re-engineering onto something that, best-case scenario, is exactly what I have today, right? Do I want to be running on that treadmill? Or, if I accept the premise that I’m going to be re-engineering my applications, do I want to have a conversation about how do I modernize my application portfolio so that maybe I don’t need a VM, okay? That’s a conversation that should be happening that I think is not happening enough.

[00:12:03]

[John Furrier]

The Skills Gap and Disconnect Between IT and Business

Why isn’t that happening? Because we’ve been hearing a lot of skill gap issues. One big respected integrator who now does product engineering, it’s not your classic IT consultant, they do a lot more doing engineering, says that the CIO and the big management has been at the big table doing all the money things, doing all the transformation conversations, but the IT guys have been running things and they’ve been left out of that conversation. So, there’s a gap between the IT operator, IT people, and the leadership decision-making, and to get people up to speed on that.

[Paul Delory]

Is that true, do you believe that? That’s absolutely true. I think both of those things are correct. There’s definitely a skills gap. There’s definitely a disconnect between IT and the business. I also think there’s some more fundamental problems.

Misunderstanding of What a Cloud Is

When I talk to people even in the IT department, there’s a fundamental misunderstanding of what a cloud is, right? People think of cloud as a location. They think that I’m going to be running a VM in Amazon’s data center or Microsoft’s data center or Google’s instead of mine, and what I find myself explaining to a lot of IT leaders is no, guys, you don’t get it.

[00:13:10]

A New Paradigm for Computing

This is a new paradigm, this is a new model for computing. This is things that are not happening in your data center, right? So, if you run down the list, if I’m building an application, my first question is going to be, can I do this function as a service, right?

The Batting Order of Cloud Services

And, okay, if I can’t do it function as a service, then, and there’s legitimate reasons you wouldn’t be able to do that, then I’m going to go to, can this be a step function, right? Maybe it can’t be a step function, okay? Can it be a serverless container, right? Can I take this and put it in a serverless container service? No, still can’t do that, okay, let’s plan C, let’s go to plan D, maybe it’s a hosted Kubernetes service with something that I’m going to containerize, right? And the cloud providers offer all of these services and you can go down that list, you can go down that batting order, you have to go pretty far down that list before you’re actually building a VM.

[00:14:02]

Building a VM as Plan W

Build a VM is like plan W on my list, right? So, ideally, in the year of our Lord, 2024, we wouldn’t be talking about VMs at all or they’d be a lot less prominent, but people have a long tail of legacy applications that they’re, you know, can’t move off of easily and we need to do something with that.

[John Furrier]

The Lock-In of VMware

And they have the lock-in, it’s been a pillar, it’s been kind of a lock-in, we’ve all kind of seen that. So now the options are full reset, I get that,

Lift and Shift as an Alternative

lift and shift has been one other alternative, what’s your position on the whole lift and shift situation and right now, because obviously it’s been a great 1.0 cloud model, lift and shift to the cloud, lift and shift VMware, put a wrapper around it, hey, I got AI, just take it from VMware, recreate it,

[Paul Delory]

Gartner’s Guidance on Lift and Shift

put a wrapper on it, it’s acting like VMware, no license. So our guidance, Gartner’s guidance, long-standing guidance for years has been don’t lift and shift to the cloud. It’s generally not economically viable, it’s sort of the least valuable way to use the cloud, so we’ve said basically don’t do it, if you want to move to the cloud, have, you know, transform your applications, make them more cloud-native, or at least do a lift and optimize.

[00:15:09]

You know, if you’re going to move that app into the cloud initially, because you got to get it there, at least then think about how do you optimize it over time, right?

Lift and Shift as a Cheaper Option Due to Price Increases

I have to say, since the VMware acquisition, that calculus has changed, because if the price goes up as much as it has been going up for some customers, I think you might find yourself in a situation where lift and shift actually is cheaper, and that is insane, that is insane. The fact that those words just came out of my mouth is nuts, right, but if you look at this, I think there are scenarios where a lift and shift is actually going to be cheaper, and what I would say is that should be on the table, you should see how that pencils out for you, it’s not a crazy idea.

[John Furrier]

3D Chess and a Historic Switching Cost Miscalculation

It’s fascinating to me because it’s like 3D chess, it’s part of my kind of MBA, MNA case study, this could be a historic switching cost miscalculation by Broadcom, I mean.

[00:16:06]

Or a brilliant move, or part of their plan, or they already know it, they don’t care.

One-Click Migration Pitches

So I’ve seen pitches come to my email box, that one click, you can move it over to my cloud. Is that even possible? I mean, that’s to me, I find that pitch compelling. If I’m like, have cognitive dissonance around where I am right now with VMware, and someone says, one click, less prices, lower price and no disruption, I got to look at that option.

[Paul Delory]

Migration Tooling and Hosted VMware Environments

Absolutely, I think there are vendors who could do similar things to that, right? Migration tooling is better or worse depending on the vendor, that’s one of the things that you really need to look at when you’re evaluating these alternatives. What does that migration path look like, and how much of the migration tooling do you have built in? So there is that, you do have the option to go to a hosted VMware environment in the cloud, all of the major cloud providers offer that.

[00:17:00]

And I mean, that generally is one click, that’s a vMotion from your existing on-prem data center, into the cloud. So I mean, yeah, there are ways to do things like that, but your skepticism, I think, is warranted in a lot of cases, and there’s usually an asterisk attached to that claim.

[John Furrier]

The Conversation Driven by the Business

I’m role-playing, by the way, it’s not my skepticism.

[Rebecca Knight]

Well, and I know we’re not talking about AI in this segment right here, but one thing that has been so striking at this show is that we’ve heard from many guests that so much of the conversation is really being driven by the business. And so hearing you say that you’re talking to IT leaders who are not, who in your estimation, don’t have a deep understanding of the cloud and its potential.

The Disconnect Between IT and Business

I mean, what is the source of this disconnect from your perspective?

[Paul Delory]

Sources of the Disconnect

You know, it could be many things. You know, it could be CIOs who don’t consider themselves technical people or don’t consider themselves leaders of IT departments, they consider themselves business leaders. You know, it could be an IT department that doesn’t have credibility internally, for whatever reason, there’s a lot of sources of that disconnect.

[00:18:04]

Technical Debt and Legacy Applications

But, you know, I think what we need to talk about and what is valuable to the business and IT is technical debt, okay? If you have legacy applications that are running in VMware right now today, maybe they’re not economically viable going forward, maybe that’s not a sustainable architecture, and maybe you need to have a conversation about can we replace this application? Now, you can always replace the application. There’s never a scenario where you can’t replace the application. The question is how much money and time is it going to take me to do that? And I think in a lot of organizations, businesses aren’t willing to have that conversation.

The Catalyst for the Technical Debt Conversation

They don’t want to deal with it, they don’t want to change applications, they don’t want to go through that pain process. Maybe this is a catalyst for having that technical debt conversation, right? Maybe this is a catalyst for having the CIO go to the business unit and say, look, this may be unsustainable moving forward, we need to talk about what we’re going to do with this app. You know, maybe that’s the less painful approach. So, you know, again, I think that’s an example of a conversation that should be happening that maybe isn’t happening in a lot of companies.

[00:19:04]

[Rebecca Knight]

Paul Delory’s Career Journey

Excellent. I want to ask you about your career, too, because I know you’ve done a lot of different things. You’ve been an engineer, an entrepreneur, and most importantly, a teacher of philosophy and literature. You have a philosophy background. How, when we’re thinking today about the kinds of skills and the kinds of backgrounds that employers are looking for, particularly in this field that you’re in now, high tech, I mean, I know you’re an analyst, but this is what you live and breathe every day.

The Value of Humanities and Liberal Arts in STEM Fields

I mean, the skill sets that you bring to bear as someone who has thought deeply about meaning and why we’re all here, I mean, those are, it’s really interesting. You don’t necessarily have a background in STEM.

[Paul Delory]

Paul Delory’s Philosophy Degree and Career Path

That’s true, that’s true. And yeah, I was, I have a philosophy degree. My plan was to pursue a PhD in philosophy and I was going to settle down and, you know, at a small little college in the mountains somewhere and write poetry and teach philosophy.

[00:20:00]

[John Furrier]

I love it, oh my gosh. That’s still my plan, by the way. That’s my retirement plan.

[Paul Delory]

You can do it, you can do it. Gartner’s a great stepping stone to that career. Honestly, honestly, there are so many former academics at Gartner.

Gartner’s Culture and Its Appeal to Academics

If you’re an academic and you’re looking for a job and you want a very, you know, very peer review focused culture, I actually, I strongly recommend Gartner. But yeah, I was teaching English and philosophy and I was loving it, but I was looking at my paycheck and that was kind of a problem.

Paul Delory’s Entrepreneurial Journey

So I started my own company. I ended up with a couple of patents on tools that I had invented and, you know, I thought I was going to run my company for a couple years and be wildly successful and, you know, sell it to Google or somebody and then I was going to go live on an island and go back and finish my PhD and, you know, I’d have, you know, unlimited money. It didn’t quite work out that way. You know, I missed it by that much. Could have been a contender. Yeah, exactly. But yeah, I kind of fell backwards into a career in enterprise IT and what I will say, the skills that have helped me in my career in enterprise IT, I’m a big believer in the humanities.

[00:21:07]

The Value of Thinking and Communication Skills in IT

I’m a big believer in liberal arts, obviously, as a method of teaching you how to think and people who can research and can think deeply and can communicate their ideas well, that’s actually very valuable in STEM fields. It’s certainly very valuable in IT. So I do, you know, I do take that approach and I do take things out of my academic training and apply them to completely unrelated scenarios.

[Rebecca Knight]

The Importance of Liberal Arts and Humanities

I’m also very pro-liberal arts, pro-humanities, too, so I’m glad to hear it. Someone who’s actually in the tech industry saying this, too.

[Paul Delory]

Steve Jobs’s Similar Beliefs

Good for you. Well, it’s me and Steve Jobs. Steve Jobs said the same thing, right? So we’re in good company.

[Rebecca Knight]

Yes, yes, exactly.

Paul Delory as a CUBE Alum

Paul, a pleasure having you on theCUBE. You’re now a CUBE alum. Congratulations.

[John Furrier]

Pleasure to be here.

[Rebecca Knight]

Thank you very much. There’ll be a medal coming to you in the mail soon.

[John Furrier]

Gratitude for Sharing Data and Insights

Thank you very much. I love the confidence. Thanks for coming on and sharing the data.

[00:22:00]

Stay Tuned for More of theCUBE’s Live Coverage of Google Cloud Next

Perfect.

[Rebecca Knight]

I’m Rebecca Knight for John Furrier. Stay tuned for more of theCUBE’s live coverage of Google Cloud Next coming up. You’re watching theCUBE, the leading source for enterprise tech news.